You may return purchased items up to 30 days after receipt. This period begins on the day of shipment or collection.
To find out how to return an item, click here. If you want to report a defect, we can help you here.
Items from certain merchandise groups can only be returned if they have not been opened. These include hygiene articles (headphones, razors, etc.), consumables (toner, ink cartridges, etc.) and food preparation products. Such items are listed accordingly in the product overview. You will find more information in our return conditions.
You will find further information in our Warranty policy and in our General Terms and Conditions.