Galaxus Helpcenter
Customer account
Customer account
General
How do I create a customer account?
I have several user accounts. Can I merge them?
What do gamification and levels mean?
How can I switch notifications on and off?
How can I receive information about my data?
Settings
How can I reset my password?
How can I create a new user?
How can I delete or deactivate my account?
How do I unsubscribe from the newsletter?
Security
How do I have my age verified?
How can I activate or deactivate two-factor authentication (2FA)?
Dealing with phishing e-mails
I get an Access Denied notification – what should I do?